Returns & Exchanges
At STIGA, we want you to be fully satisfied with your sports equipment; therefore, we offer a 30-day return policy for unused items in their original packaging. Whether it is a table tennis blade or a lifestyle product, we ensure a streamlined process to get you back in the game.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original STIGA packaging, ensuring all protective films and tags remain intact to qualify for a full refund.
Label and Ship
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your equipment, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing